Counselor, Crisis Services

Job description

SCOPE OF ROLE
Reporting to the Program Manager, Crisis Services, the Counselor, Crisis Services will provide counseling/crisis services and intake assessments to patients experiencing behavioral and emotional difficulties at the local jails, Signature Health locations, client homes, and within the community. The scope of services may be provided either in an individual, group, or family setting. You will utilize a team focused treatment plan approach to provide clients with exceptional therapeutic intervention services.

HOW YOU’LL SUCCEED
Provide crisis and intake assessments at local jails, client homes, and various community settings.
Provide crisis prescreening and intervention at designated location to determine the appropriate level of care for the safety and welfare of the client and others. This entails providing diagnostic assessment, with a provisional diagnosis, with appropriate disposition within available resources.
Obtain appropriate “Release of Information” documents at the time of assessment to allow for two way communication with other organizations, providers and contacts. Function as a liaison between agency and other organizations to facilitate client care and aftercare in an expeditions and professional manner.

Conduct crisis intervention and assessment, and care coordination for both adults and children.
Actively engage in supervision with the Program Manager, Crisis Services.
Maintain client charting in accordance with Medicaid, JCAHO, ODADAS, ODMH, CARF and professional standards.
Prepare all documentation for discharge and aftercare referral.
Assist in community outreach.
Acts to understand and safeguard the welfare of others.
Actively consults with supervisor to act upon ethical and legal aspects of the organization.
Comply with all agency policies and procedures.
Maintain all aspects of HIPAA, promoting patient confidentiality and right to privacy.
May be required to perform telehealth services as determined by Signature Health.
Adherence and completion of compliance training provided by Signature Health.
Responsible for and completes all productivity/documentation requirements.
Participate in all assigned staff meetings and staff development programs.
Demonstrate appropriate attendance and punctuality in adherence with Signature Health policies.
Other duties as assigned.

KNOWLEDGE & EXPERIENCE
Bachelor’s Degree required.
Valid unencumbered LSW, LISW, LPC, LPCC, LIMFT or MFT License in the state of Ohio required.
Possess a working knowledge of the disease concept of chemical dependency.
Experience collaborating with other team members to optimize outcomes clients.
Familiarity of state and federal healthcare regulations.
Awareness of community and state support resources for population served.

WORKING CONDITIONS
Work may be performed in a typical interior/office/clinical work environment, in client residences, and in the community.
While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
Possible exposure to blood borne pathogens while performing job duties.
Requires periods of sitting, standing, telephone, or through telehealth technology.
Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
Possible exposure to blood borne pathogens while performing job duties.
Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
Sufficient dexterity to operate a PC and other office equipment.